Last Updated: December 2024
This Privacy Policy applies to the MixedRoutes website, mobile applications, and related services (collectively, the "Services"), operated by Rooted Social LLC (DBA MixedRoutes). At MixedRoutes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Services.
MixedRoutes is operated by Rooted Social LLC (DBA MixedRoutes), a company dedicated to helping people discover, create, and participate in real-world activities and events. Our Services are designed to make planning easier and encourage meaningful, offline connections.
Personal Information: We may collect personal information such as your name, email address, profile details, and other information you choose to provide when creating an account or using our Services.
Event Information: We collect information about events you create, attend, or express interest in, including event details, locations, and preferences, to support event discovery and participation.
Location Information: If you choose to enable location services, we may collect information about your approximate or precise location to help surface nearby events and relevant recommendations. You can control location permissions through your device settings.
Usage Data: We collect information about how you interact with our Services, such as features used, actions taken, interactions with other users, and activity within events.
Device Information: We may collect information about your device, including device type, operating system, app version, browser type, and technical identifiers necessary to operate and improve our Services.
Website Information: When you visit our website, we may collect information such as your IP address, browser type, pages viewed, referring URLs, and interactions with site features. If you submit forms or sign up for updates, we may collect the information you provide, such as your email address.
Event Discovery and Creation: To help you discover relevant events, create activities, and connect with others who share similar interests.
Service Functionality and Improvement: To operate, maintain, and improve our Services, including personalization, recommendations, and feature development.
Communication: To communicate with you about account activity, service updates, event reminders, and other relevant information. You may opt out of promotional communications at any time, but we may still send service-related or transactional messages.
Analytics: To analyze usage patterns, measure performance, and improve user experience across our website and mobile applications using analytics tools.
Security and Safety: To protect our Services, users, and community by detecting fraud, preventing abuse, and enforcing our policies.
Third-Party Services: We may use third-party service providers to support our Services, including analytics providers to understand usage and improve performance, payment processors to process purchases or subscriptions (if applicable), location services to support location-based features, and social media integrations if you choose to connect third-party accounts. These providers are authorized to use your information only as necessary to provide services on our behalf and are required to protect your data.
Service Providers: We may share information with trusted service providers who perform services on our behalf, such as hosting, analytics, customer support, and email delivery.
User-Generated Content: Content you post on the Services, including event details, comments, or other contributions, may be visible to other users.
Event Participation: Information about events you create or attend may be shared with other users to facilitate coordination and participation.
Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of MixedRoutes, our users, or others.
Access and Correction: You can access and update your personal information through your account settings.
Deletion: You may request deletion of your account and associated data. Some information may be retained as required by law or for legitimate business purposes.
Opt-Out: You may opt out of certain communications or data practices by adjusting your settings or contacting us.
Data Portability: You may request a copy of your personal data in a portable format.
Additional Privacy Rights: Depending on your location, you may have additional rights under applicable privacy laws. We will honor these rights as required by law.
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize your information unless retention is required for legal or legitimate business purposes.
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
MixedRoutes is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.
We may update this Privacy Policy from time to time. Changes will be effective when posted, and the "Last Updated" date will be revised. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
You may also contact us through the app for privacy-related requests.